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GODI COMPANY LIMITED |
SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness |
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Number: 01/2026/QC-GODI |
Vinh Phuc, June 5, 2026 |
OPERATION REGULATIONS
APPLICATION TO PROVIDE E-COMMERCE SERVICES GODI
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General principles
GODI COMPANY LIMITED has certificate Business registration number 2500644895 due Department of Finance of Vinh Phuc province issued on March 31, 2020. Headquarters address Head office at: BT1 - Lake villa area Thien Nga, Vinh Phuc Ward, Province Phu Tho, Vietnam.
- Application for People service purchaser/user: Godi
- Application for Drivers: Godi Driver
- Application for sellers: Godi Merchant
Principle:
Electric trading exchange Godi is operated by GODI COMPANY LIMITED develop. These are the lips e-commerce school connection between Seller and Account driver and buyer/user using services in the field of translation delivery service, food delivery, service car booking service. Floor system Godi e-commerce includes 03 application is Godi Driver (for Home transportation), Godi (for guests goods), and Godi Merchant (for people sold) operated by GODI COMPANY LIMITED and develop. Here are 3 applications Works in parallel for connection users in need Use shipping services transfer/buyer with suppliers service provider/seller.
Traders, organizations, individuals Participate in buying and selling activities transformed on Godi freely and independently willing to agree on the basis respect rights and interests legal, not contrary to regulations provisions of the law.
Products posted The download on Godi must be responsive full regulations of Relevant law, no in cases where business is prohibited, Advertising is prohibited according to regulations of law. Merchants and groups Organizations and individuals participating in purchasing activities Seller must comply with regulations provisions of the Rights Protection Law benefit consumers and themselves responsible for all problems related to the product that party I provide.
Goods buying and selling activities via Godi must be performed open, transparent, and ensure rights of consumers.
All content in the Rules This mechanism complies with the system Current laws of Vietnam. Members must join Godi on their own Find out legal responsibilities according to current law of Vietnam and committed to implementation in accordance with the contents of the Regulations of Godi application.
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General regulations
Name of the service provider application e-commerce: Godi – customer, Godi Driver – Driver driver, Godi Merchant – store owner
Seller:is an individual, business/group Is there a need for a partner organization? Use the services of Godi – owner store to open an account and post the above goods for sale Godi application. Supplier forced Must sign a service contract e-commerce with CONG GODI LLC to be activated Seller account and user Use Godi's utilities.
For promotional activities Online commerce: The case The seller needs to initiate Discount coupons for promotion commercial for its services, Supplier The provider must sign a translation contract promotional service with us.
Driver: is an individual participating in the supply provides shipping and delivery services Order via Godi – Tai application driver.
Co-service provider: are individuals, businesses/organizations Does your partner have any needs? Use Godi's service to open account and post services on Godi application – service. Suppliers are required to sign a contract commercial service contract electronics with GODI CO., LTD. to account activated Suppliers and uses the Godi's utilities.
Buyer/Customer:are individuals and organizations want to find out information about products/services on Godi and need to order online gland.
Members: are people Use with registered account on the application of Godi system, bao including Seller, Driver and Buyer.
Members participating in transactions on Godi are traders, organizations, Individuals wishing to buy/sell products products, using transportation services download....
Members must register for statistics Initial disclosure of personal information relevant, approved by the Management Board Officially recognized Godi application and use is permitted Services provided by Godi (through activity contract signing - for members is the House provided).
When you register, it's done Member of Godi, member understands that:
+ Members can create one your personal account to use.
+ Members can make purchases goods, use services accordingly Right price and standards True to the trader's commitment legally announced above Godi.
The content of this Regulation complies with according to current regulations of Vietnamese law. Member when participating Joining Godi must find out for yourself its legal responsibility to current law of Vietnam and committed to implementation in accordance with the contents of the Regulations of Godi application.
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Transaction process
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Process for Buyers:
When you want to use it Use the features on the app used to provide commercial services Godi electronics, Buyers will be real follow the following procedure:
- Register/Log in account clause
Buyer enters Godi application, Fill in phone number and Enter OTP code to authenticate account:
For posting account initial registration, User Need to update profile and package information includes: Full name and email:
- Motorbike taxi booking feature (Vehicle machine)
- To proceed with booking a motorbike taxi on the Godi app – the user chooses "Motorbike taxi" item on the menu bar, enter the necessary information to Book your trip, including:
- Pick up point: enter point The driver needs to come pick you up
- Destination: enter wealth point The driver needs to drop off a passenger
- Departure time: schedule departure time (in case you need to order before)
- Offer: add voucher for discount trip price
- Notes for driver (if any)
- Tip (if any)
- After a driver accepts the trip, Users can view details driver's license plate information, You can Text/Call driver:
- To cancel a trip, User Select “Cancel flight”, confirm cancel => fill in reason:
- Food Ordering Feature
- To proceed with ordering Items eat on Godi app – user Select the "Food" section above menu bar, enter the necessary information Used to place food and bags includes:
- Destination: enter the land delivery point
- Food/restaurant needs put
- Delivery time: schedule delivery time (in case you need to order before)
- Offer: add voucher for discount trip price
- Notes for restaurants, drivers (if any)
- After a driver receives the application, Users can view details driver's license plate information Accept applications, can Text/Call Power to the driver:
- To cancel an order, User Select “Cancel” => fill in the form due to:
- Shopping Features
- To proceed with shopping shopping on the Godi app – the user chooses "Go to market" section on the menu bar, Select the store and enter the information shopping, including:
- Destination: enter the land delivery point
- Goods to buy
- Delivery time: appointment delivery time (in case you need to order before)
- Offer: add voucher for discount trip price
- Notes (if any)
- After a driver receives the application, Users can view details driver's license plate information Accept applications, can Text/Call Power to the driver:
- To cancel an order, User Select “Cancel” => fill in the form due to:
- Delivery order feature
To proceed with ordering delivery On the Godi app, users select items “Delivery” on the menu bar, enter the necessary information to The driver came to pick it up goods and deliveries, including:
- Delivery time: Immediate delivery or order delivery appointment
- Pick up information: Name, number phone and address deliverer
- Delivery information: Name, phone number phone number and person address receive
- Order information: images, information about goods and money collected on behalf of customers (if any)
- Offer: add voucher for discount trip price
- After a driver receives the application, Users can view details driver's license plate information Accept applications, can Text/Call Power to the driver:
- To cancel the order, User Select “Cancel delivery” => Fill in reason:
- Driving feature
- To proceed with placing a Driver households on Godi app – users Select the "Driving for" item above menu bar, enter the necessary information set to book trips and packages includes:
- Pick up point: enter point The driver needs to come pick you up
- Destination: enter wealth point The driver needs to drop off a passenger
- Departure time: schedule departure time (in case you need to order before)
- Offer: add voucher for discount trip price
- Notes for driver (if any)
- Tip (if any)
- After a driver accepts the trip, Users can view details driver's license plate information, You can Text/Call driver:
- To cancel a trip, User Select “Cancel flight” => fill in reason:
- Operational part: management activity, menu history products and service reviews service
- Additionally, Godi provides the feature for Reporting User permission Incident or Single Review cargo/trip:
- Payment section: records the Available payment methods on Godi
- Mailbox section: receive notifications notifications from Godi application
- Account Section:
- Personal information management: Users can view and Edit fish information kernel:
- Offer: search for codes discount
- Invite friends: share the app to friends
- Help & Emergency Center: methods of support Protect Users
- Support ID: person ID number use
- Language: set language on the Application
- Introduction: Introducing Godi and applicable policies
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Human Process Sales/Driver:
- Process for Merchants
- The registration process becomes Seller:
Step 1:Merchant accesses the application Godi Merchant => Select posting location Register in Vietnam, then select “Register”
Step 2:Seller fills in email confirmation real identity
Step 3: Seller fills in information in a pre-made form Register Seller
Seller proceeds to offer Required information includes:
- For business households/companies: Name company, company address, number Contact phone number, paper number license, date of issue, place of issue, Attach legal documents respectively, email, full name person directly working, number phone, address Permanent, 2-sided image Citizen identification card, date of issue, place of issuance of cccd, position
- For business individuals: Last name and the name of the person directly doing it job, phone number, email posted signature, permanent address, 2-sided image of public identification card Citizen, date of issue, place of issuance, position service.
+) For company type:
+) For Individual type business:
Step 4:After receiving information via form registration, operations department will proactively contact restaurant to confirm information registration information, area of operation and the need for cooperation. After the The party completes the signing of the contract agreed, implemented by the Administrator Create a store account for Service provider.
- Log in to your account
After registration is approved Seller on Godi floor, management board Godi administrator will create an account Seller and submit information Sign in for Seller access access:
- Order Part: includes status management feature Store status (open/closed door), manage current orders at and revenue statistics
- Manage current orders: The seller views the orders prepare, driver information taken menu:
- Disable/Enable door status goods:
- Revenue statistics:
- Menu section: real management store order
- To create human dishes Operate as follows, click select “Menu management” in section Menu, select “Add dish or Category”, the system will display to export Add item or Add Category.
- Seller fills in information form To Add New Item:
- Seller fills in information form to Add new category:
- To turn off empty dishes row, Seller slides the bar Left highlight tool, to turn on food, Bar slider tool to the right
- Mailbox section: Seller received Information and announcements from Godi
- Account section
- Manage account information: Sellers can view, edit, Delete avatar and cover photo store, store address, contact phone number or delete account
- Store manager: manager operating hours, receiving function automatic menu
- Support: Seller possible Contact the support hotline online
- Change password:
- Introduction: Introducing Godi and applicable policies use
2.2. Process for drivers
- The registration process becomes driver
Want to become a driver above Godi application – driver, city member performs registration with The company follows the following process:
Step 1:Driver accesses Godi app Driver, select "Register", Fill in the registration information form and Verify phone number:
Step 2:Driver makes provision information to submit to Godi for review Approve the status of driver and driver includes:
+ Driver profile information: photo representative, full name, gender, phone number, email, address Place of residence, date of birth, area of activity activity, driver's license information, information cccd information, driver code (if any), code post office (if any)
+ Vehicle information: license plate, vehicle type, brand car, car model, color, year of manufacture, insurance information
+ Attached documents: Portrait driver, 2-sided CCCD image, picture double-sided driver's license photo, 2-sided vehicle registration, 2-sided vehicle insurance face
After completing the information, Driver Click Send to send admin browse
Step 3:Administrator will be in contact with Driver to Driver Go directly to the management office Godi's regional manager for verification personal information and documents. When fully updated information > The administration will notify Driver about signing Contract commercial service contract electronics >Then System Admin comes in Verify information with documents personal (CCCD, driver's license, post car registration, car photo, driver photo), Adjust / supplement financial information driver (if necessary), then click account activation.
- Log in to your account driver
Driver log in Account signed up to receive application and service provision
- Service Request Item:
- The system displays categories order/trip Received/Waiting Receive/recommend applications for talent driver:
+ Received: manage the Application is being processed
+ Waiting for receipt: manage orders schedule
+ Recommend: Recommend the New application looking for talent driver
- Procedure for receiving orders for motorbike taxi or Driving for me
Step 1:Driver views the information and presses receive application
Step 2:Driver contact Person Book a car (text/call) to confirm the service, later that moves to position Car booking person. After arriving, The driver clicked to confirm “Arrived” on the system system
Step 3: After welcoming guests and drivers The driver confirmed, “Pick up guest” on the system
Step 4: The driver moves to the point return guests. After arriving, driver Driver confirms "Pick up" on the system.
Step 5:Driver collects fare from The person who books the car and confirms the bar payment, order completion.
- Delivery Process
Step 1: The driver views the information and clicks receive single
Step 2:Driver moves to Dia Just pick up the goods, after arriving at the destination point, the driver presses confirmation “Arrived”on the system and contact with Sender for pickup single
At this step, the Driver has functions can be used:
- Information: see detailed application information goods
- Call sender/person receive
- Message sender/person receive
- Other: view Profile (if any), View Other Trips, Activities & Records Note, Contact support or Cancel trip
Step 3: After pressing “Arrived”,Driver needs to collect delivery fee (in case the deliverer pays) and capture status verification order, then press confirm receive “Get application” to proceed with delivery, In case of air cargo pickup Successful, Sports Driver choice “Contact support”or “Cancel delivery” in sectionwarning icon
Step 4:After moving the delivery address goods, the driver confirms the operation “Arrived”on the system and contact with the recipient for delivery goods.
Step 5:After pressing “Arrived”,Driver needs to collect delivery fee (in case the Recipient pays money) and take a photo to verify delivery, then press confirm “Delivered” to proceed with delivery. In case of unsuccessful delivery, The driver can make selections “Contact support”or “Mark as failed work" in sectionwarning icon
Step 6:Complete order
- Food Delivery/Shopping Process:
Step 1: The driver views the information and clicks receive single
Step 2:Driver moves to Dia only the store, after arriving at the address point, the driver presses confirmation “Arrived”on the system.
At this step, the Driver has functions can be used:
- Order details: see detailed information Details of the food to be taken
- Call shop
- Other: view Profile (if any), View other trips, Contact support
Step 3:After paying the Seller and receive orders from the Seller, The driver took a photo of the order eat and press confirm “Pick up menu” on the system. School If you need assistance, the driver chooses warning icon to Contact the support hotline
Step 4: After moving the delivery address eat, the driver confirms the operation “Arrived”on the system and contact with the recipient for delivery goods
Step 5: After pressing “Arrived”, Driver needs to collect money for food + shipping fee and photo verification delivery, then click confirm “Assigned” to proceed food delivery. In case of delivery no Successful, Sports Driver Select “Contact support aid” or “Mark as failed” in section warning icon
Step 6: Confirm delivery completion eat
- Change Service Type/Service Range level:
To change service/scope service provider, Driver chooses filter icon, then reset the services, operating time and arc range Provided according to need:
- Instructions/Map and income statistics today
- Operation setup: Driver can turn on/off receiving flights
- Income: Driver manages revenue Enter, trip details and invoices single
- Drivers can use these filter to filter revenue by day/week/month
- See trip details:
- Invoice:
- Account
- Manage account information: Drivers can manage photos personal, driver information, gender calculator, phone number, type price or delete account
- Mailbox: Driver received notification Report from Godi
- Wallet: includes Credit Wallet and Cash wallet
- Credit Wallet: Driver Needed Top up this wallet because when completed 1 order, discounted fee The driver will be deducted directly continue from this wallet. For credit Driver's application if below 10,000 VND will not work accept orders to run.
- Cash Wallet: Per application Customers pay with card or wallet from Godi app, money will be be transferred the full amount That's about your cash wallet Driver, discount still deducted from credit wallet (But does at Godi has closed the feature Pay by card, so no money is transferred Driver's cash wallet)
- Steps to deposit money into Wallet Driver's Credit:
Step 1: Driver comes on duty reception office in the area or Contact online to area manager for loading support Wallet.
Step 2: Transfer money directly Enter the administrator's account number regional management. Area manager will Add money to Wallet Driver's application on the management website treat
Step 3: When the manager has notified Recharge successful, Driver log out of the app and post re-enter. Go to the Wallet section check.
Steps to withdraw money at Wallet Driver's Credit: Balance Credit wallets will not be withdrawn directly above platform, this balance is only refundable again when the two parties terminate the agreement commercial service provider e-commerce in form cash (if Driver arrives directly to the regional office) or bank transfer (if processed Online).
- Documents:
- Help Center/Emergency: methods of support Protect Users
- Settings: Driver can Set Service Type, Shift Task, Language, Notification, Background apps, Ringtones
- Introduction: introducing Godi and policies
3. Shipping method (Method of service provision):
❑Does provide transportation service transfer
❑There is a shipping unit link
❑Seller does shipping himself (or hire your own shipping unit transfer)
☒Other: No method Shipping and forwarding by on Application Godi does not sell goods provides vehicle transportation services technology.
* Responsibility for providing documents goods during transport transfer:
The provision of documents and invoices application related to goods belongs to the responsibility of the party sell. To serve too freight process of transport unit, person Seller must commit to always close Included in each package: goods Sales order and documents Related words demonstrate the product owned by the seller. During transportation, multiply forwarder can Present the mentioned documents above to prove the origin, origin of the goods if required by the muscles competent authorities.
In case there is a buyer Questions about purchase documents later Once the goods have been delivered, Buyers contact directly seller to complain request resolution.
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Refund policy money
- Godi is not a supplier product/service should work return product/service will is carried out according to the main each supplier's books.
- Godi asked the supplier to submit Show complete information about return policy.
- Godi recommends that customers must Read the information carefully and learn about it Returns before settlement intend to purchase.
- Godi will support customers within ability to pay products/services.
- Godi will not provide customer support in returning products/services in case of damage damage or loss of products products/services not provided by Godi Floor or supplier side
5. Warranty/maintenance policy product
- The supplier must be responsible responsibility to fulfill commitments about product/service quality The case is registered at the booth your goods. At the same time, The supplier must guarantee the terms quality, safety and legality of the product product/service.
- In case the supplier uses Use booth opening service, place ads on Godi, if An error occurred/something is requested correction, Godi will proceed with the correction Correct and change the content accordingly supplier's request.
6. Dispute resolution process, Complaint:
When a dispute or complaint arises, Godi encourages commercial solutions negotiation and conciliation between the parties to achieve the consensus on the plan resolve. If both sides cannot negotiate with each other and love asked Godi to solve the case job. At that time, the decision of Godi is the final decision same.
Contact point for receiving and resolving Dispute:
GODI COMPANY LIMITED
* Address: BT1 - Lake villa area Thien Nga, Vinh Phuc Ward, Province Phu Tho.
* Email: hotroxeghep247@gmail.com
* Hotline: 19007343
Disputes or complaints will received by us and process in the following order here:
Step 1: Godi receives information complaints and disputes.
Step 2: Godi authenticates the information.
Step 3: Godi stands aside Tuesday reconciliation for members (if a dispute between Buyer and Supplier), or proceed negotiate with members (If there is a dispute between members with Godi).
Step 4: Resolve the dispute accordingly negotiate and conciliate if negotiation/conciliation into.
Step 5: If negotiating Unsuccessful reconciliation, dispute will be resolved at The People's Court has jurisdiction rights. The court's decision is yes value bound to the side.
Specifically:
+ For in case a dispute arises between Seller and Person buy:
All parties must have a responsible role responsible for actively solving problems solve the problem.
Substance-related disputes product or main quantity Refund/warranty book… will be the responsibility of the Seller main responsibility to deal with Seller. Godi app only have the responsibility to stand in the middle time to receive information from Buyer– forwards information to to the Seller, make a tie solution between the two Parties and promote case resolution process between the Two Parties.
For Sellers: need Responsible for providing documents Documents certifying related information regarding the controversial incident Contrast for Buyer/User service use. As for Godi, they I will be responsible for providing it information related to one member side if possible the other side requested.
After Buyer and Seller The dispute has been resolved, the The right party is responsible for reporting back to the Godi Application Management Board. In In case of transaction conflicts arise conflict, but the fault belongs to Him sell: Godi will take legal measures Report, block account or transfer to competent legal authorities depending on the level of the violation. The Company will terminate and remove All news articles about the product of that Seller on Godi application. At the same time, they I will ask the Seller indemnify and reimburse Him purchaser/user of satisfactory service worth it.
If Buyer and Seller cannot agree to resolve resolve the dispute, either The party has the right to bring the case resolved in the People's Court competent people.
We - Godi always respect and strictly comply with the regulations provisions of the law on insurance protect customers' interests. Any act of deception or fraud business are condemned and Violating parties must pay compensation full responsibility before the law law.
+ For cases that arise Dispute between driver and passenger goods.
Substance-related disputes quality and experience of using the service customer service at Godi such as Drivers charge extra fees, drivers not wearing a helmet, talent The driver returned the passenger incorrectly destination... Customers have can complain about our services supplier with GODI COMPANY LIMITED under the following ways:
Method 1: Direct assessment Go to the quality assessment section number of trips
Buyer can complain about service provider by How to write a direct review Go to the trip review section with the driver. We will check Control, review and handle these Complaints and inconveniences during the trip of customers.
Method 2: Complain to LLC GODI
Buyer can complain about service provider with GODI COMPANY LIMITEDfollows the following procedure:
Step 1: Respond to LLC GODI by calling to number 19007343, submit a complaint via email hotroxeghep247@gmail.comimmediately after each ride, and/or Other forms are not contrary legal regulations. Statute of limitations for Godi to receive complaints is three (03) months from the date of use service or from the date of occurrence incident.
Step 2: Within two (02) working days work, from the time of receipt complaints, GODI COMPANY LIMITED will check, Confirm information about the complaint and notify the parties there related. GODI COMPANY LIMITED will also and conduct verification at the same time Complaint content, review and analyze the causes complaint, scope of complaint and Responsible for processing and distribution Coordinate with supplier offer solutions to treat edema suitable.
Within seven (07) working days since receiving the notification Notice of GODI COMPANY LIMITED about complaints If you complain, the driver will take the initiative coordinate with GODI COMPANY LIMITED to resolve and handle complaints; Proactively notify people complaints and GODI LTD or Authorize GODI COMPANY LIMITED to notify to the person complaining about the measure resolve and handle complaints.
Step 3: In case of people Complainant disagrees with solutions and handling measures of the driver, then GODI COMPANY LIMITED responsible for presiding over the work negotiate and mediate between parties to present arguments solutions to resolve and handle complaints final complaint.
After driver and customer Disputes and complaints have been resolved complaints, the driver is responsible notify GODI COMPANY LIMITED. In case of transaction conflicts arise conflict to which the error relates behavior that violates the Code of Conduct of Driver was chauffeured and GODI COMPANY LIMITED is committed to cooperation business cooperation contract, then CONG GODI CO., LTD. will apply measures similar measures to handle violations response.
+ For cases that arise Dispute between members (person general use) with Godi
Godi has the greatest responsibility in resolving conflicts and making peace solution, ensuring the benefits of member. If conflicted identified as an error of Godi, the Application Administrator will quickly come up with a plan resolve to achieve criteria set by the other party set out. On the contrary, contradiction arose due to the fault of the member, Godi will send correction notification or change according to regulations of Godi to end conflicts, measures may be applied warning, account blocking, even terminate the entire assignment Their translation on the application if necessary.
If the agreement is not reached get the results as both sides expected wants, one of the parties has the right bring the case to settlement at The People's Court has jurisdiction rights.
Godi is committed to resolving all disputes, complain on an objective basis, based on contractual agreement and legal regulations.
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Payment process
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Payment between buyer and driver
The customer will pay with cash, bank transfer or Other methods upon agreement received the goods. Bar process Order payment will be as follows:
For motorbike taxi/driving service household: Customer orders a car -> Finance Service delivery driver -> After completion Complete the trip, Customer pays with the driver.
For delivered services grocery/food delivery/market shopping: Tai Driver pays with store/house goods/person ordering delivery 🡪Buyer receives goods 🡪Buyer checks the goods 🡪Buyer pays with account driver.
2. Payment between driver/person sales and application management board
- For Drivers: After driving Driver completes 1 order, amount in the Credit Wallet will be deducted Corresponding to 10-20% of shipping fee orders that the Management Board applies apply regulations for each region.
- For Stores: Two sides will conduct checks and finalize goods control data month (from the first day of the month). month to the end of the last day of the month) on the 2nd of next month. The seller will Refund of floor operating fees of Godi by transfer form account via bank account Regional Application Management Board determined.
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Ensures transaction safety
The administration has used the Security service for protection the information that members Posted on Godi. To ensure Ensure transactions proceed Successful implementation, limited dark Many risks may arise, Sellers need to provide information full (name, address, phone number, email) to the Board updated Godi application administration on every post on the app use.
Buyers should not give information detailed information about payment with anyone via email or form other contact. Godi refused responsible for damages or risks that members may bear the burden of exchanging information Internet or email.
Absolutely no member be used any program, tool or image What other way to intervene? into the system or make changes data structure. Strictly prohibited dissemination, dissemination or antiquity Dance for any activity to interfere, sabotage or invade enter the application system. Every vi Violators will be handled according to the Regulations and provisions of law.
All transaction information confidential, unless forced must be provided to law enforcement agencies request.
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Information Protection Policy consumer's personality use
- Purpose and scope of collection information:
+ Purpose of collecting information news:
We collect fish information Humanity is only necessary to serve service for the following purposes here:
• Application Goods: to handle problems topics related to the application your order;
• Maintain Account: to create and maintain Present your account to us, including the loyalty program equipment or programs Bonus comes with account yours.
• Translation Consumer Affairs, Services Customer Care: includes the Respond to requests and complaints your complaints and feedback;
• Fish Personification: We can combination of collected data Cross to have a look more complete about a person consume and thereby enable We serve better with Personalization is stronger aspects, including but not limitation: (i) to improve and Personalize your experience you on commercial application Godi (ii) electronics for improvement utilities, services, things Adjust them to suit your needs demand is personalized and go to translation ideas new service (iii) to serve you with introductions and advertisements be adjusted accordingly with your concern.
• Security: for The purpose of preventing the account destruction activities customer users or fraudulent activities customers.
• According to love Legal requirements: depending on regulations provisions of law on each moment, we can collect, store and make available requirements of state agencies have authority.
+ Collection range:
For Sellers:GODI collects information about: Full name, phone number, address, password, apartment number Citizenship fee, tax code, Date of issuance of tax code, place of issuance tax code, 2-sided cccd image, business registration license.
For drivers: Full name, phone number, address, password, -Information Driver/vehicle profile: Representative photo, full name, region activity, tax code, date level, place of issue, type of service registration, vehicle type for driver, vehicle type for booking, vehicle image, license plate number, vehicle color, CCCD image 2 driver's license face and image double-sided, 2-sided tax documents, 2-sided vehicle registration.
For Buyers:Godi collects the following information: Last name and name, phone number, address just, password
- Scope of information use:
Godi will use the information provided by the Customer to do the work after:
+ Customer Support solution Answer all questions and concerns related to the products that Customers are interested;
+ Provides information related to products and advantages New offers/promotions for Customer if Customer Sign up to receive email notifications;
+ Prevent destructive activities Cancel your user account Customers or activities member impersonation;
+ Contact and resolve with Customers in these cases special.
+ Care system support customers, customer management, take care and receive feedback feedback from our customers Godi.
+ In case of request of the law: Godi e-commerce transactions Responsible for supply cooperation member's personal information when There is a request from a judicial agency including: Procuracy, Court, Police investigation agency involved to violations of the law something of the Customer.
- Authorized third parties access your personal information Customers:
We will not provide information Your personal information for any any third party, except some Necessary operations below here:
• The Partner is the service provider services to us regarding Order fulfillment and pointing Limited to the scope of information needed establish and apply regulations to ensure security and confidentiality personal information.
• Them I can use the service from a Seller party Tuesday to make some application-related activities use commercial transactions Godi electronics and then side This third is accessible or processing of personal information in process of providing services that. We request the This third party complies with all information protection laws Related individuals and requirements information-related security requirements personal information.
• Love Legal requirements: We have may disclose personal information If it is due to law regulations and disclosures Such a way is necessary reasonable to comply with regulations legal submission.
• Transfer business (if any): in case merger, total consolidation or partly with another company, Buyers will have access information is saved by us storage, maintenance including personal information.
- Information storage time/ Information storage time:
Customer's personal information will be stored until The customer has a cancellation request abandoned or customers post themselves Enter and cancel. In all cases of fish information The customer's staff will secured on the server by Godi.
- Address of the collection unit Collect and manage fish information kernel:
Unit name:GODI LIMITED
Tax code:2500644895
Head office:BT1 - Swan Lake Villa Area, Vinh Phuc Ward, Phu Province Tho.
Hotline:19007343
Email: hotroxeghep247@gmail.com
- Media and tools for users to access and edit fish data your kernel:
User has access rights to self-check, update, and adjust edit or destroy data his personal way Login to your account Go to Godi and edit information personal information, or users You can ask Godi for support do this.
Login to the application possible applications/applications of Godi done on computers and electricity phone, or other tools available application access feature use.
- Committed to protecting fish information customer staff
Personal information of the person Use on Godi is guaranteed confidential according to information protection policy personal information. Collection and history use user information only done when available User consent except in legal cases There are other regulations or they are satisfied other advantages. We are committed that:
• No use, do not transfer, provide or disclosed to any third party person's personal information used without permission consent from the user to profit.
• In host case information was attacked by hackers to the loss of fish data member's personality, Godi will have responsible for reporting the incident to investigation and handling authorities promptly and informed known to the user.
• Them I ask individuals when Register an account and use it Using services on Godi must provide Full personal information involved and responsible about accuracy and legality and updates of the information above. The company is not responsible responsibility and not resolved any related complaints User rights if Consider your personal information That user provided is not correct.
• Godi will not responsible in school In case personal information is leaked leaks arising from technical errors, transmission error, part error Software or other errors are not due caused by the company.
System setup application protect people's personal information Use in the following forms:
1. Set up the wall system Fire prevention forms cyber attack.
2. Technical team and staff of regular business Directly monitor all activities website dynamics. Guaranteed every attack from the both sides are detected promptly and take measures prevention method.
3. Personal information, information The user's own will stored according to regulations Company decisions and implementation Strict confidentiality according to regulations provisions of the law.
- Receiving and resolving mechanism Resolve people's complaints work-related consumption Personal information is misused purpose or scope already Notice:
When consumers discover Your personal information above Godi is misused or outside the scope of common use believe, consumers can send a complaint to GODI COMPANY LIMITED in the following ways:
- Call Call the hotline number: 19007343
- Send email Complaints to: hotroxeghep247@gmail.com
- Send text Complaint by mail Call in or send directly continued at the company headquarters, location address: BT1 - Swan Lake Villa Area, Vinh Phuc Ward, Phu Province Tho.
Time limit for the Company to process information-related reflection For individual customers, it is 07 days work, from the next day received your complaint Customers.
In any case, Godi upholds negotiation and conciliation with Customers to reach agreement and provide solutions resolve and handle complaints.
In case both sides no reach an agreement as desire leads to injury compromise, failed reconciliation, Either party has the right to give The case went to the people's court have authority to resolve according to the provisions of law.
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Manage information on the application application, application
❑Self-control mechanism dynamic☒Separate control mechanism
☒There are regulations regarding posting information believe❑Other monitoring mechanisms
- Information management and control Seller/driver/supplier level:
For Seller/person provide /driver, to be Approve account on application using Godi, Seller, Provider Service provider/Driver needs to provide Provide information according to the registration form become a seller/supplier/ driver for Godi to censor information, specifically as follows:
+) For Sellers/houses provide:
Seller/supplier proceeds to deliver Required information includes:
- For Household Business/Company: Name company, company address, number Contact phone number, paper number license, date of issue, place of issue, Attach legal documents respectively, email, full name person directly working, number phone, address Permanent, 2-sided image Citizen identification card, date of issue, place of issuance of cccd, position
- For business individuals: Last name and name, phone number, email registration, regular address Residence, 2-sided ID photo Citizen, date of issue, place of issuance of cccd, position.
+) For company type:
+) For Individual type business:
After receiving information through the registration form, Godi HR will call to contact you Confirm information, proceed to sign Commercial service contract electronics. After the parties complete all contract signing, The administrator performs the creation Store account for Archer service level.
Image summarizing information Seller's registration
+) For drivers
Step 1:Driver accesses Godi app Driver, select "Register", Fill in the registration information form and Verify phone number:
Step 2:Driver makes provision information to submit to Godi for review Approve the status of driver and driver includes:
+ Driver profile information: photo representative, full name, gender, phone number, email, address Place of residence, date of birth, area of activity activity, driver's license information, information cccd information, driver code (if any), code post office (if any)
+ Vehicle information: license plate, vehicle type, brand car, car model, color, year of manufacture, insurance information
+ Attached documents: Portrait driver, 2-sided CCCD image, picture double-sided driver's license photo, 2-sided vehicle registration, 2-sided vehicle insurance face
After completing the information, Driver Click Send to send admin browse.
Step 3:
After receiving registration information of Driver, Department Operations Department Application administrator will check Manual control by scanning control, check information, evaluate documents provided by the Driver. At the same time, call Tai Driver makes an appointment to meet face to face at the company headquarters at: BT1 - Zone Thien Nga Lake Villa, Ward Vinh Phuc, Phu Tho Province, Vietnam or office work depending each area to staff of The company verifies factual information.
Driver needs to provide enough complete and truthful information and citizen ID image, Vehicle documents, tax code, number contact phone. The company will Store financial information Driver provided by method: save Store 01 hard copy at the Office, At the same time, update Driver information on the system. When the company was Verify information accurately above, the contract will be signed agree with the driver and provide account for the driver to use use. Once the company has authenticated accuracy of the above information, will Sign a contract with driver and driver approval account for the driver to use.
Image of resource information management driver
- In addition, the Company also has other Measures allow to show pros first evaluate, reflect, recommendations of commune organizations Association participates in protecting rights consumer or organization credit assessment according to regulations provisions of law as attached Organization name/logo and display openly evaluate, reflect, petition on Godi App and/or the Company's website. Company Also create a Comments section specifically for social organizations Participate in protecting people's rights consume or organize a fight credit price for implementation evaluate, reflect, comment recommendations to the Company, after recording the evaluate, reflect, comment proposal, the Company will proceed Contact and verify with teams this function before displaying it evaluate, reflect, comment Refer to Godi App and/or Company website. Organizations society participates in protecting rights consumer or organization credit assessment according to regulations provisions of implementing law Send reviews, feedback, Recommendations come on the App Godi follows these steps:
- Log in to your account on the app Use Godi => select “Gender Introduction” => select “Receive Reflection of Social Affairs" => fill in Content reflects and evaluates price
- Manage and control information about posted product on application:
- Product information control regulations products posted on the app Use:
+ Title, content description Posting and displaying must be used Use accented Vietnamese (correct spelling, grammar, punctuation, spaces between appropriate words suitable, clear and non-causing confusion) or sound combinations abroad in case of need set; do not use language offensive, obscene, offensive or violate the provisions of Godi.
+ Do not use solid symbols In particular, the strange font makes it difficult to read or may misunderstand the content.
+ Do not use causative words misunderstanding about origin and quality quantity, use, value of products/services.
+ Image must be clear, yes related and appropriate to the product product or service, as appropriate Godi's specified size (if any). Do not post pictures images that are false, misleading or Not related to the product or listing service.
+ Image not inserted Contact information (phone number phone, email, social networks...) to avoid off-exchange transactions, unless authorized by Godi.
+ Do not attach logos, watermarks or symbols violating the rules of Godi or dharma law.
+ Other contents as prescribed of Godi from time to time.
- Prohibited behavior
- Do not take advantage of the Application used for propaganda purposes Initiate and entice with the inners Unhealthy content.
- Must use clear language, clear, correct spelling, All forms of writing are strictly prohibited abbreviation, formal abbreviation harsh, obscure language.
- Posting not allowed sell or leave a signature advertising and solicitation nature Shoppers for the forum other. If there is a violation, we will Lock your account sold without notice before. If intentionally, it will be locked permanent account.
- In addition to the above contents, the members when participating in transactions on Godi, no activities are performed following action:
- Ads reveal secrets state secrets, harm to independence and sovereignty national, security, defense.
- Unaesthetic advertising, left with historical and literary traditions culture, morality, good manners Vietnamese custom.
- Advertising causes influence to urban aesthetics, order Traffic safety and community safety association.
- Advertising causes bad influence to respect for with the National Flag, National Emblem, National Anthem, Party flag, national hero, fame cultural person, leader, leader Party and State leadership.
- The advertisement is bizarre in nature Ethnicity, racism race, violating freedom of belief beliefs, religion, prejudice about gender and people with disabilities disability.
- Advertising insults reputation and reputation honor and dignity of the organization, personal
- Ads that use images photos, words, writing of individual when not yet fished That person agrees, minus the case is legal law allows.
- Incorrect advertising or causing confusion about menstruation business, product supply capabilities, products of organizations and individuals People selling products and products; in quantity, quality, Price, uses, style, packaging packaging, brand, origin, strain type, method of service, product warranty period products, goods and services registered or already announced.
- Advertising by use direct comparison method about price, quality, brand results of using our services yourself with price and quality quantity and efficiency of fluid use similar services of the organization, other individuals.
- Advertisements that use the the words “one”, “only most”, “best”, “number one” or meaningful words Similar meaning without Legal documents proving according to regulations regulations of the Ministry of Culture and Sports and Tourism.
- Ads with competitive content unhealthy according to the regulations of competition law.
- Advertising violates the law on intellectual property.
- Advertisement created for children with disabilities thoughts, words, actions contrary to morality and good manners Customs cause bad effects to health, safety or normal development of children.
- List of products prohibited for delivery translated at Godi App
+ Shotgun and shotgun shells, Sports weapons, support tools support;
+ Cigarettes, cigars and finished tobacco products other;
+ Wine of all kinds;
+ Military weapons, equipment, technology, equipment and facilities specializes in military, police, and military equipment (including badges, badges, insignia of the army and public an), military equipment for the armed forces; components, parts, spare parts, objects special equipment and supplies, specialized manufacturing technology them;
+ Relics, antiques, national treasures belonging to historical and cultural relics and scenic spots, belonging to the department ownership by the entire people, ownership by the people political organization, organization socio-political;
+ Narcotics;
+ Schedule 1 chemicals (according to convention international);
+ Counter-cultural products lewd, depraved, superstitious vulgar or harmful to education aesthetics, personality;
+ Firecrackers, explosives, dangerous explosives according to regulations of the law;
+ Dangerous toys, toys harmful to human education children's behavior and health or to security, order, and safety society (including chapters video game presentation);
+ Veterinary medicine, food protection medicine prohibited or prohibited items Permitted for use in Vietnam according to regulations stipulated in the Veterinary Ordinance, Ordinance on Protection and Control plant fluids;
+ Wild plants and animals (incl including living things and orders That's their fate processing) belongs to the cashew category international treaty that Vietnam is a member of member regulations and the precious plants and animals Rare and listed as prohibited from exploitation and use;
+ Fisheries banned from exploitation, fisheries contain toxic residues exceed the allowable limit, Seafood has its own toxins is naturally dangerous to life human life;
+ Fertilizer is not in the list allowed to produce and do business and used in Vietnam;
+ Plant variety not listed Items are allowed to be produced and sold joint; harmful plant varieties to production and child health people, environment, ecosystem Thai;
+ Pet breed not listed Items are allowed to be produced and sold joint; harmful livestock breeds human health, animal genetic resources farming, environment, ecosystem Thai;
+ Special, toxic minerals harmful;
+ Imported scrap causes pollution environmental contamination;
+ Medicines for diseases humans, vaccines, medical biological products healthcare, cosmetics, chemicals and manufacturing insecticidal and antibacterial products household appliances and medical fields yet Permitted for use at Vietnam;
+ Various types of medical equipment Permitted for use at Vietnam;
+ Medical cosmetics yet announced to the agency competent;
+ Food additives, supporting substances Food processing, micronutrients nutrients, functional foods, food high-risk products, food preserved by method Irradiation, genetic foods has not been changed yet competent state agency allow;
+ Buy and sell vehicles that are not available documents or lost documents (Note When buying and selling a car, there must be a third party 3 documents);
+ Products and materials contain Asbestos belongs to the amphibole group.
+ The goods did not respond Meet the legal regulations on goods labeling.
+ Other prohibited products or restrict business according to regulations of current law
This list will be updated Updated when there are changes of Vietnamese law or from community reflection.
• Mechanism Review and control information about goods of the Management Board used for posting news, Ads posted on the app use
Godi application will have full control abandon His products sell if the product sold violates laws, operating regulations, policies and regulations of the floor and apply forms fine and demand compensation stated in the main books, floor regulations and rules provisions of the law.
Unsuitable products with specified categories will be affected delete or Godi App switch to Other categories that you manage The floor value is considered reasonable.
Godi application reserves the right to decide determination of retention or disposal Discard the product posted above This application does not need notice in advance.
- Coordination process with owners intellectual property rights Review and remove products products that infringe upon property rights wisdom on application:
Godi always values ownership wisdom of every individual and group offices, businesses. Therefore, when noticed any product with a mark sign of infringement of property rights intelligence, subject of ownership Intelligence can send requests and follow the procedures needed below to protect intellectual property rights your wisdom on the application Godi:
(1) Objects of protection intellectual property rights are consent to processing on the application Use Godi:
Godi only receives and processes property rights protection requirements intellectual property of the subjects related to posted products seller suspected of infringement: Rights authorship and related rights; one number of ownership objects Industry includes: inventions, designs industrial designs, trademarks and Trade name according to regulations of Current intellectual property law onions.
(2) Acts considered invasion violate intellectual property rights on Godi app:
- Post products for sale that contain information, images, copied content (whole or partial) work protected product of Rights holder without the permission of the Rights Holder or person granted the right to use legal use of the work at Vietnam, for example uses product description content, pictures Illustrative photos, video illustrations copied images and videos of the subject rights.
- Set online store name line/Seller, image Account representative yes contains copied information and images (whole or partial) work protected product of Rights holder without the permission of the Rights Holder
- Product introduction content contains information, images, videos identical or similar to level of confusion, there is no significantly different from the ownership object industrial (including: brands, lighting manufacturer, trade name, design industry) of the Right Holder or authorized person Use objects this without permission their.
(3) Status of subject with rights Complaints request handling infringe intellectual property rights on Godi app:
- Rightful owner of the rights intellectual property according to regulations of the current Intellectual Property Law onions;
- The person who is owned legal intellectual property rights Intellectual permission to use according to regulations provisions of Intellectual Property Law wisdom;
- Legal representative of the two subjects mentioned above according to in accordance with the regulations on the mechanism representative (by law or by authorization).
(4) Proof documents are considered is valid when the rights holder File a complaint about suspected behavior suspected infringement of intellectual property rights wisdom:
- Authorization document (in field case the complainant is not is the Owner).
- Warranty registration certificate trademark protection (for complaints Complaints about trademark infringement brand); or Certificate of posting Register for industrial design protection industry/invention (for Complaints about infringement industrial design/patent); or Certificate of Registration copyright and related rights (for acts of copyright infringement rights).
- Claim product link complaint.
- The failed merchant account name complaints.
- Copy of posting certificate business registration (in case party Complaint is Organization) or two-sided photocopy of identification card citizenship/citizen identification (in case the complaining party is individual).
- Related documents proving ownership can make a qualified complaint business for existing products condition (in case prod The complaint product is commercial goods conditional business, for example: Food functional, cosmetic...)
- Further proof of Violations, including: Inspection results intellectual property regulations issued by agencies, qualified organizations and/or images and documents analysis.
(5) Receiving and processing procedures Complain about suspected conduct infringement of intellectual property rights on Godi app:
- Step 1: Subject has rights complaints send requests and resources Proof documents specified in item (4) Return to the Godi Application Administration Board email: Hotroxeghep247@gmail.com
- Step 2: After receiving feedback User feedback on the issue offending topic, we, within 03 working hours, will contact back to the user to Verify information
- Step 3: Within 07 - 10 working days from date Receive request from Owner body of rights and if Subject right to provide complete information, Documents proving the act of invasion violates the rights of the Complaining Party complaint, we will do it Measures to deal with bad behavior violation of the Complaining Party.
Note:
- In case of Rights Holder Full resources have not been provided material as instructed in item (4), within 24 hours working since receiving requested by the Subject permissions, the Godi application administration will notice and request Subject right to additional information and documents as instructed. In case of additional documents incomplete or additional not following the instructions, application Godi application has the right to suspend terminate or terminate the processing complaint of the subject of love bridge.
- Where the incident counts Complex nature, level of damage harm due to infringement of property rights Intellectual property is significant, Godi application recommends subjects the right to bring the dispute to settlement decided by the competent authority to ensure maximum rights their righteous words. In In that case, the Godi app will be the intermediary and supply support party Provide information and documents upon request request of the authorities to serve appraisal work and handled according to regulations law.
- Sanctions
Where the products of Seller violates regulations Regarding posting news, the Management Board applies Using Godi will result in sanctions reasoning as follows:
- Where the goods are Not suitable for the specified category decided, the Board of Directors will send notification Notify Seller or correct Edit goods information or transfer goods to classify categories other in accordance with the provisions of Godi application.
- For receiving case is reflected on information about your goods Selling violates property rights intelligence, after verification and review Control the information, the Godi application will handle it handle violations according to mechanisms such as: after:
+ Immediately remove the goods of the Seller without Must notify in advance The seller (the party committing the act violation).
+ Seller's Account will also be warned for the first time temporary lock within 15 days and Seller must perform compensation for damages GODI COMPANY LIMITED as well as the subject intellectual property rights (if property rights infringement caused by the Seller's intelligence damage).
+ If the act violates property rights Intellectual property recurs a lot times, Seller's account on Godi will be locked permanently
- In case the Seller violates regulations on implementation of the Prohibited conduct according to the provisions of Godi application, Seller will suffer Deleting the account does not work business on Godi, at the same time must self bear legal responsibility for with illegal acts Current Vietnam.
- In case the Seller violates Operational regulations of the application Godi leads to damage to the application application or GODI COMPANY LIMITED, Board of Management The app will ask for Person sell compensation for damages Based on documents and grounds valid proof.
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Blame responsibility in case this arises technical problems
When performing the above transactions Application, required members Members must comply properly guiding procedures.
Godi application management is committed Efforts to ensure safety and stabilize the members member participating in the transaction. Case Technical errors or part errors arise software or other objective errors resulting in impossible membership If you can participate in trading, you can Members notify the Management Board Manage applications via Hotline: 19007343 or via email: Hotroxeghep247@gmail.com. We will fix the error in as soon as possible, create conditions conditions for participating Members Use Godi.
However, Godi App Administration will not be responsible for the solution decided in case of notification of Members not coming managed by the Management Board, arising from Technical errors, road errors transmission, software or errors otherwise not caused by the Management Board.
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Rights and responsibilities of the Board Godi application management
1. Rights of Godi Application Management Board
- Godi will proceed to provide the service for the following participating members when you have completed the tricks customs and conditions of arrest obligations stated by the Godi App.
- Stores registration information of member and regular Update information changes, relevant supplements.
- Godi will proceed with the construction Service policy applies to each object on the Exchange translate. These policies will published on the Application Godi.
- In case there is a basis to prove membership provided information for non-prime Godi App inaccurate, misleading, incomplete or violate the law or customs Vietnamese customs use Godi App has the right to refuse or suspend or terminate the right to use member services.
- Godi application may terminate right to use our services members if the Godi App plays currently convicted member or are currently serving a sentence, in case of continued membership activities that may cause reactions using Godi liability, There are scam activities to deceive, falsify, cause chaos market, causing loss of group commitment to members Other Godi Apps, Anime current law violations Vietnam's practice.
- Godi application has the right to discontinue product, edit or delete content information about those products if Godi detects the service belongs List of business restrictions or achievements member cannot be presented business license for the Business products have things sue.
- In case of termination of rights membership and usage rights Service on Godi floor is perfect all member rights Granted will automatically expire value and is terminated, posted goods of members will also be removed down.
- Godi holds the copyright to use the translation services and content on the Application Use Godi according to legal regulations law on intellectual property protection wisdom in Vietnam. All symbols, content according to languages Different languages are subject to copyright owned by Godi App. Strictly Any copying or use is prohibited and illegal dissemination the above property rights.
- Godi reserves the right to make changes Service price list and methods payment method during the supply period services for members (vs with Supplier) according to needs and Godi's ability conditions and will notify the cities in advance The term of that member is one (01) month.
- For promotional services online: Right to terminate promotional services - initiation Discount coupons for promotion trade for member products is the Supplier if the Management Board Godi application detects products Promotional offer from the Supplier level is on the list of prohibited/restricted business Business or Supplier does not export Present sufficient license business conditions for recommended products commercial.
2. Duties and responsibilities of Godi Application Management Board
- Register for a commercial exchange e-commerce with home agencies competent country.
- Construction and public announcement Operating regulations, regulations, Instructions on transaction processes for Members; monitor and protect ensure implementation of regulations there on GODI.
- Provided Full information about the product products directly from GODI COMPANY LIMITED distributed on GODI according to regulations legal regulations.
- For supply activities online promotional services on GODI, the Application Administration has Responsibilities are as follows:
- Register the provisioning application online promotional services with competent state agencies rights;
- Comply with the regulations of Commercial law and regulations relevant laws about promotional activities;
- Comply with legal regulations Law on personal information protection customer's personality;
- Authorize Seller to create Coupon codes for discounts Promotions for customized products Seller's request for in the case of Seller Sign promotion service contract trade with the Company;
- Built and announced above GODI application operates regulations comply with legal regulations law;
- Built and announced above application of reception mechanism, Resolve your complaints quality customers promotional products or products used for promotion trade;
- Responsible for third parties in providing information about products products for consumers according to regulations provisions of the Rights Protection Law consumer benefit.
- Full disclosure of information about the application owner Apply to the following application home page in accordance with the law. Pine The news of GODI COMPANY LIMITED is available appears on the application home page as after:
GODI COMPANY LIMITED
Business registration number: 2500644895, issued on March 31, 2020, by the Department of Finance of Vinh province Phuc
Address: BT1 - Lake villa area Thien Nga, Vinh Phuc Ward, Province Phu Tho.
Hotline: 19007343
Email: hotroxeghep247@gmail.com
- Support members to can use tools, Features for work conduct transactions and use the above utility services GODI.
- Receiving comments from the city pellets for GODI during operation dynamic.
- GODI is responsible for construction The exchange includes a number of companies Main tasks such as: research, design design and procurement of equipment hardware and software, Internet connection, develop policies to serve GODI activity under conditions and allowable range.
- GODI has an inspection and supervision mechanism closely to ensure supply provide information of the above member done correctly, full.
- The exchange will announce it publicly mechanism for resolving development disputes generated during transactions on GODI. When The above buyer had a conflict with Supplier/partner or device harming legitimate interests, GODI Must provide Buyer with information about Suppliers/partners, statistics Extremely supportive Buyer protection legitimate rights and interests yours.
- Management will try to come the highest level in scope and terms possible conditions to maintain operations normal activity of GODI and Fix problems such as: the Technical problems with machines, errors software, road system internet transmission, personnel, variables Social upheaval, natural disasters, loss electricity, the decisions of state agency or a group third related position. However, if The above incidents occurred beyond control, is force majeure cases which causes damage to members then GODI is not responsible associated responsibility.
- GODI management is responsible Timely handling when detected or receive feedback about business practices that violate the law on the trading floor electronically as follows: a) Prevent and Remove from application these information on product sales and supply Services belong to the product category banned from doing business, belonging to banned industries and occupations business investment according to regulations law; b) Remove information about Products that violate the law Maximum period is 24 hours from upon receiving your request State management agencies have authority; c) Coordinate with the intellectual property rights holder Review and remove products products that infringe upon property rights intelligence according to processes and procedures announced in the Operating Regulations of the trading floor electronics; d) Warning or warning refuse to provide services for a certain period of time limited or permanent for individuals, sellers, groups officials with illegal business practices law; d) Other measures follow Operational regulations of the exchange e-commerce translation GODI.
- GODI is responsible for muscle support State management agency investigates illegal business practices law, and dispute resolution, Complaints: Provide information about object has signs, violations of the above law e-commerce trading floor to the housing management agency competent state when issuing show or receive the information mentioned above; Frequently Update keywords as recommended from state management agencies authoritative and information filtering according to keywords before information about products displayed on the app use; Receive and respond to information to resolve complaints and objections related disputes and disputes at Operations Management Portal e-commerce movement of the local Ministry of Industry and Trade only online.gov.vn.
- GODI is responsible for asking Supplier/partner must provide Full of information and papers Related papers and certificates Prove that you are qualified to trade products products in the list of available businesses Conditions for registration Use GODI's services in accordance with regulations Vietnamese law.
- Stores registration information of Sellers, organizations, individuals Individuals join GODI and regularly Update information changes, relevant supplements.
- Set permission mechanism Sellers, organizations, individuals Join the application GODI made combined by the delivery process copper during the ordering process online on the floor.
- Apply necessary measures necessary to ensure safety information related to secret sutras business of the Seller, organization, personal and personal information of consumers.
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Rights and responsibilities of Sellers on the app Godi
1. Seller's Rights Above Godi application
- Created and activated Person account mode sell to get into administration Manage your trading orders me.
- Courtesy of Godi staff Instructions for using tools tools, features on the floor to serve the sale of products online products and usage other utility services on Godi.
- Have the right to contribute opinions for Godi during operation. Recommendations submitted directly by mail or email come for Godi.
2. Obligations and responsibilities of Seller on Godi app
- Responsible for providing information and verify accurate information with all your personal information I go through the system and translate Godi's case.
- Must provide adequate Paper Business license and documents Other relevant proof copies qualified for business product types in the category business with conditions according to regulations of Godi and according to the law current.
- Must promptly contact Godi in case of changes information related to the organization/business professional/personal.
- Responsible for timely notification time for Godi about historical acts Illegal use, abuse, violation Secure and store fish information his cause to both sides together processing cooperation.
- Guaranteed accuracy and integrity authenticity of product information provided on the exchange E-commerce translation also like a whole guarantee too Transaction process with above Buyer Godi.
- Collaborate with Godi in solving resolve disputed issues with Buyers about quality of the product, responsible supply Provide information about transactions Support Godi in tournaments resolve that dispute.
- Responsible for compensation damages to the Buyer if evidenced prove that the error belongs to Seller.
- Full fee payment and on time for the Godi Management Board accordingly service contract has sign.
- Comply with the measures sanctions (sanctions) of the Board management with violations yours.
- Commitment, agree not to use Use Godi's services for these purposes Illegal purposes, no reasonable, fraudulent, threatening, illegal information probe, destroy, create and spread Viruses damage the system, configuration, information transmission of Godi often uses his services for speculative purposes segment the market, create fake orders, incl serves to judge needs market demand. In case If there is a violation, the member must bear the consequences responsible for the acts of yourself before the law.
- Commitment cannot be changed, edit, copy, transmit, distribute, provide and create these Similar tools of translation Services provided by Godi to a Third Party if there is no consensus Godi's intention in this Regulation.
- No action allowed causing discredit of Godi under Every form seems to cause loss solidarity among members using the post name signed second, through a second Party three or propagate and disseminate these Information that is not beneficial to reputation by Godi.
- Provides information about menstrual status your business upon request competent state agency to serve system operations e-commerce statistics.
- Comply with legal regulations laws on payment, advertising, promotion and protection of property rights intellectual property, protecting rights consumers and regulations relevant provisions of law other authorities when posting products for sale online on the trading floor Godi e-commerce.
- Execution Full tax obligations according to regulations provisions of the law.
- For related transactions Go to Online Promotions:
- Member is a Seller must ensure and take responsibility responsible for the accuracy of information related to the source origin, origin, legality of the product offered in promotional programs;
- Guaranteed and responsible product quality responsibility for customers in approx promotional program duration;
- Responsible for compensation damage to the Buyer of the product Get promotions if any grounds to prove error that belongs to the Seller.
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Rights and responsibilities of the user driver on Godi application
1. Driver's rights on the application Use Godi
- When registering, become a member drove on Godi, and got them I agree, Carrier will be activated ability to receive trips and connect with customers and manage transactions related transportation.
- Courtesy of Godi staff Instructions for using tools tools, features on the floor for supply purposes Online services and usage other utility services on the floor.
- Have the right to contribute opinions for the floor during operation. Recommendations submitted directly by mail or email to GODI CO., LTD.
- Has the right to request people used to pay service usage fees fully serviced, right time and right Payment terms are stipulated determined on each Product - Translation service. The detailed payment amount will be is displayed on the application Use Godi to let users know before.
2. Driver's responsibilities above Godi application
- Drivers must be responsible provide information and authentication Accurate information with all information your personal information through the system Godi's systems and services.
- Must provide full information Personal information, driver's license and relevant vehicle records else prove yourself enough Transportation service business conditions Download according to Godi's regulations and regulations current laws.
- During operation, Driver commit to enable the app and click receive all displayed fares on the application screen; Next Receive and pick up guests Book a car from the app.
- Must promptly contact Godi in case of changes information related to the organization/ personal. Driver Case Got busy and had to pause operating for more than 1 month must notify Godi directly at the Company's office first 01 day for the Company to arrange
- Responsible for timely notification time for Godi about historical acts Illegal use, abuse, violation Secure and store fish information his cause to both sides together processing cooperation.
- Ensures accuracy and integrity the truth of information about information provided on the exchange E-commerce translation also like a whole guarantee too transaction process with customers on Godi.
- Collaborate with Godi in solving resolve disputed issues with customers about quality of service, responsible supply Provide information about transactions Support Godi in tournaments resolve that dispute.
- Responsible for compensation damage to customers if proven prove that the error belongs to Driver.
- Commitment to full fee payment sufficiently and on time for the Management Board Godi management under service contract signed.
- Driver understands clearly and honestly correctly displays “Applied Rule Set Trial” and “Operating Regulations electric commercial floor death" that the driver committed end. “Code of Conduct” and “Regulations on floor operations e-commerce” Attached is a part inseparable from Bien Agreement between Drivers and Godi and are subject to change actual situation. Godi will understand Notify the Driver about the change change (if any) before applying Use for at least 7 days..
- Commitment, agree not to use Use Godi's services for these purposes Illegal purposes, no reasonable, fraudulent, threatening, illegal information probe, destroy, create and spread Viruses damage the system, configuration, information transmission of Godi often uses his services for speculative purposes segment the market, create fake orders, incl serves to judge needs market demand. In case If there is a violation, the member must bear the consequences responsible for the acts of yourself before the law.
- Commitment cannot be changed, edit, copy, transmit, distribute, provide and create these Similar tools of translation Services provided by Godi to a Third Party if there is no consensus Godi's intention in this Regulation.
- No action allowed causing discredit of Godi under Every form seems to cause loss solidarity among members using the post name signed second, through a second Party three or propagate and disseminate these Information that is not beneficial to reputation by Godi.
- Provides information about menstrual status your business upon request competent state agency to serve system operations e-commerce statistics.
- Comply with legal regulations laws on payment, advertising, promotion and protection of property rights intellectual property, protecting rights consumers and regulations relevant provisions of law different perspectives when trading on the exchange e-commerce translation Godi.
- Execution Full tax obligations according to regulations provisions of the law.
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Rights and responsibilities of Buyer/user of translation service on Godi application
1. Buyer's Rights on Application Use Godi
- When registered becomes successful members of GODI and received GODI Agree, Buyer/User service users will be involved experience shopping for goods and services on the application, used facilities Other service benefits that GODI provides level.
- Provided by GODI staff Instructions for using tools tools, features on the floor for shopping purposes Online merchandise and history use utility services other on GODI.
- Have the right to contribute opinions for GODI during operations. Recommendations submitted directly by mail or email come for GODI.
2. Obligations and responsibilities Buyers on Godi Exchange
- Translator buyer/user service will be solely responsible about security and storage of all service usage activities under registered name and password and phone number me.
- Responsible for timely notification time for Godi about historical acts Illegal use, abuse, violation Secure and store fish information its cause to both Parties processing cooperation.
- Commitment to providing personal information granted to Godi is correct and complete.
- Read and understand the Regulations operations, terms, articles Conditions for using trading platform services Godi e-commerce and services provided issued via Godi e-commerce trading floor first when registering an account and using it use the service, and read and understand terms and conditions Conditions for using the service upon receipt be notified about replacement Change and adjust operating regulations action, terms, conditions use this service. Work members use the service or continue using the service considered a member have read, understood and agreed agree with the operating regulations, terms and conditions of use Use Godi trading platform services and Services are provided through the platform Godi e-commerce transactions.
- Commitment, agree not to use Use Godi's services for these purposes Illegal purposes, no reasonable, fraudulent, threatening, illegal information probe, destroy, create and spread Viruses damage the system, configuration, information transmission of Godi often uses his services for speculative purposes segment the market, create fake orders, incl serves to judge needs market demand. In case If there is a violation, the member must bear the consequences responsible for the acts of yourself before the law.
- Commitment cannot be changed, edit, copy, transmit, distribute, provide and create these Similar tools of translation Services provided by Godi to a Third Party if there is no consensus Godi's idea.
- No action allowed causing discredit of Godi under Every form seems to cause loss solidarity among members using the post name signed second, through a second Party three or propagate and disseminate these Information that is not beneficial to reputation by Godi.
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Terms apply
Operational regulations of the application Godi officially takes effect effective from the date of signing the Decision Decision promulgated together with the Regulations hey. During operation, Operational regulations will be Godi updates and supplements continuously Actual operation, according to regulations current and future laws announced publicly 07 (seven) days in advance applied before main application awake. Membership continues Use the service after the Regulations are amended changes are announced and enforcement is synonymous with them The revised Regulations have been accepted change this.
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Terms of engagement
All members participating in the above transaction Commercial service provider application Godi e-commerce commits to accept agree to implement and comply accordance with the content of this Regulation.
Any questions from customers Customers/partners please contact Contact the Management Board of Godi e-commerce platform Follow the information below to answered:
Main contact address final:
- Service providing application Godi e-commerce
- GODI COMPANY LIMITED
- Address: BT1 - Swan Lake Villa Area, Vinh Phuc Ward, Phu Province Tho.
- Phone: 19007343
- Email: hotroxeghep247@gmail.com
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COMPANY REPRESENTATIVE Director
NGUYEN CONG TUYEN |

























































































